Add Tawk.to chat widget

In our newest themes we have included the Tawk.to chat widget. The reason we’ve added this option is because it’s free. Since this program is free you may hit limitations so depending on your customer service needs you may choose a different widget.

This article assumes that you already have a Tawk.to account

When you already have an account you probably already have your dashboard created.

Tawk.to will say you have to copy the widget code and you have to place that just before your closing</body> tag. We already did that.

However there’s a little piece of code you’ll need to have the widget attached to your theme. To get that piece of code do the following:

The piece of code you have to paste in your theme settings is found in the bold text in below code:

<!--Start of Tawk.to Script-->
<script type="text/javascript">
var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0];
s1.async=true;
s1.src='https://embed.tawk.to/611a72afd6e7610a49b06dec/1fd7kvvn7';
s1.charset='UTF-8';
s1.setAttribute('crossorigin','*');
s0.parentNode.insertBefore(s1,s0);
})();
</script>
<!--End of Tawk.to Script-->

Offcourse your code will look a bit different, but you will need this piece of code:

https://embed.tawk.to/611a72afd6e7610a49b06dec/1fd7kvvn7

Copy above code and place that in the appropiate theme setting of your theme

You have now enabled the Tawk.to chat app in your webshop. However for the best result you have to tweak a few settings inside your Tawk.to dashboard. Do the following: