{"id":694,"date":"2021-06-02T09:44:50","date_gmt":"2021-06-02T09:44:50","guid":{"rendered":"https:\/\/support.webdinge.nl\/support-ticket\/"},"modified":"2022-01-04T14:43:34","modified_gmt":"2022-01-04T14:43:34","slug":"support-ticket","status":"publish","type":"page","link":"https:\/\/support.webdinge.nl\/de\/support-ticket\/","title":{"rendered":"Support ticket"},"content":{"rendered":"\n<p>Sie k\u00f6nnen ein Support-Ticket \u00fcber das untenstehende Formular senden. <\/p>\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Wenn Sie versuchen, sich an ein paar einfache Regeln zu halten, ist es f\u00fcr uns einfacher, das Problem, den Fehler oder das Problem zu beheben.<br><br>&#8211; F\u00fcllen Sie das Formular so vollst\u00e4ndig wie m\u00f6glich aus<br>&#8211; Beschreiben Sie das Problem so klar wie m\u00f6glich. Dinge wie &#8222;es geht nicht&#8220; ist f\u00fcr uns wie die Suche nach der Nadel im Heuhaufen. <br>&#8211; Senden Sie Screenshots, wenn Sie k\u00f6nnen. Bilder sagen mehr als Worte. <\/p>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme' id='gform_wrapper_1' ><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/de\/wp-json\/wp\/v2\/pages\/694' novalidate>\n                        <div class='gform_body gform-body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><div id=\"field_1_5\" class=\"gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\" ><label class='gfield_label' for='input_1_5' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_1_5' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_1_6\" class=\"gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible\" ><label class='gfield_label' for='input_1_6' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_6' id='input_1_6' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_7\" class=\"gfield gfield--width-full field_sublabel_below field_description_above gfield_visibility_visible\" ><label class='gfield_label' for='input_1_7' >Website url<\/label><div class='gfield_description' id='gfield_description_1_7'>Als je webshop of website nog niet &#8222;live&#8220; is vul dan de url van je test of staging omgeving in. Voor Lightspeed is dat dan bijvoorbeeld https:\/\/shopnaam.webshopapp.com.<\/div><div class='ginput_container ginput_container_website'>\n                    <input name='input_7' id='input_1_7' type='url' value='' class='large'  aria-describedby=\"gfield_description_1_7\"  placeholder='https:\/\/'  aria-invalid=\"false\"\/>\n                <\/div><\/div><div id=\"field_1_8\" class=\"gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_above gfield_visibility_visible\" ><label class='gfield_label' for='input_1_8' >Support ticket voor<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_1_8'>Kies voor welk product je een ticket wilt sturen.<\/div><div class='ginput_container ginput_container_select'><select name='input_8' id='input_1_8' class='large gfield_select'  aria-describedby=\"gfield_description_1_8\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='Theme Deviant v2' >Theme Deviant v2<\/option><option value='Theme Department v3' >Theme Department v3<\/option><option value='Anders' >Anders<\/option><\/select><\/div><\/div><div id=\"field_1_9\" class=\"gfield gfield--width-full gfield_contains_required field_sublabel_below field_description_above gfield_visibility_visible\" ><label class='gfield_label' for='input_1_9' >Omschrijving<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='gfield_description' id='gfield_description_1_9'>Omschrijf zo duidelijk mogelijk je probleem. Hoe meer informatie we hebben hoe sneller we je ticket kunnen oplossen. Indien mogelijk ook met de uit tevoeren stappen om tot het probleem te komen. <\/div><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_1_9' class='textarea large'  aria-describedby=\"gfield_description_1_9\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_10\" class=\"gfield gfield--width-full field_sublabel_below field_description_above gfield_visibility_visible\" ><label class='gfield_label' for='gform_browse_button_1_10' >Bestanden<\/label><div class='gfield_description' id='gfield_description_1_10'>Upload hier eventuele screenshots van het probleem.<\/div><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_1_10' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_1_10&quot;,&quot;container&quot;:&quot;gform_multifile_upload_1_10&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_1_10&quot;,&quot;filelist&quot;:&quot;gform_preview_1_10&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/support.webdinge.nl\\\/de\\\/?gf_page=0c305e317739be1&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/support.webdinge.nl\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/support.webdinge.nl\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,gif,png,pdf&quot;}],&quot;max_file_size&quot;:&quot;4194304b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:1,&quot;field_id&quot;:10},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_1_10&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_1_10' class='gform_drop_area'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button id='gform_browse_button_1_10' class='button gform_button_select_files' aria-describedby=\"gfield_upload_rules_1_10 gfield_description_1_10\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gform_fileupload_rules' id='gfield_upload_rules_1_10'>Accepted file types: jpg, gif, png, pdf, Max. file size: 4 MB, Max. files: 5.<\/span><ul class='validation_message validation_message--hidden-on-empty gfield_validation_message gform-ul-reset' id='gform_multifile_messages_1_10'><\/ul> <!-- Leave <ul> empty to support CSS :empty selector. --><\/div><div id='gform_preview_1_10'><\/div><\/div><\/div><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' value='Submit'  onclick='if(window[\"gf_submitting_1\"]){return false;}  if( !jQuery(\"#gform_1\")[0].checkValidity || 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